Imperial is seeking a self-directed Sales Operations Manager to assist with implementing strategic plans, improving process efficiencies, and enhancing intradepartmental communication and processes.

• Full Time
• Location: Bourbon, Mo.
• Hybrid Role (4 Days Onsite)

What You’ll Be Doing:

• Implementation of strategic plan for sales channel

• Reporting and analyzing sales data

• Oversee new and continued training for team members

• Responsible for maintaining a high level of professionalism and convey this expertise in both Internal & External Customer supplier relationships

• Collaborate with the sales team to identify and address operational issues

• Manage sales technology and tools to ensure they are effectively supporting sales operations.

• Communicate with other departments (e.g., finance, marketing, operations) to assist in the facilitation of implementing new programs and execution of current business

• Assist team members when problems arise

• Assist the VP of Nike Team Headwear with other projects

• Other duties as assigned

What We Need:

• Proven customer service experience.
• Administrative experience in sales operations.
• Strong leadership and coaching abilities.
• Excellent written and verbal communication.
• Ability to prioritize tasks and manage time effectively.
• A detail-oriented and process-driven approach.

Benefits

• Free Hats
• 401K with company match
• Health care (medical, dental, vision)
• Employee Assistance Program
• PTO (vacation, personal days, 9 company holidays)
• Opportunities for continuing education
• Employee product discounts
• Relocation to the greater St. Louis area (if needed)

To apply, please click “apply”! We look forward to meeting with you.

Company Overview
Since 1916, Imperial has epitomized luxury, authenticity, and individuality by crafting premium headwear, apparel, and accessories with an unwavering dedication to quality and detail. Our team is committed to excellence–serving customers in golf, retail, corporate, and destination/leisure markets. We are available in the top resorts, golf courses, national sporting events, and retail locations nationwide. As the #1 headwear brand* in the golf market and an entrusted licensing partner for companies including Nike, Adidas, and Peter Millar–Imperial is leading the industry in decorative apparel.
*Voted by the Association of Golf Merchandisers (AGM) and reported by Golf Datatech

Our Mission: We create and deliver innovative, and premium quality products with unmatched speed and exceptional service.

Imperial is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training, and promoting qualified people of all backgrounds.