• Full Time  
• Location: Bonne Terre, MO  
• Hours: 1st Shift: 7am - 3pm CT 

Duties and Responsibilities

• Oversee daily production activities to ensure shift output meets or exceeds production quotas, delivery deadlines, and efficiency targets. 
• Monitor production schedules and prioritize work to meet customer expectations and business objectives. 
• Conduct routine quality inspections of embroidered caps to identify and correct issues such as:  
• Thread tension problems 
• Puckering 
• Birdnesting 
• Registration errors 
• Monitor machine uptime and production flow to minimize bottlenecks and maximize efficiency across multi-head embroidery machines. 
• Balance workloads among operators to optimize productivity and resource utilization. 
• Lead continuous improvement initiatives through Management Daily Improvement (MDI) practices, including:  
• Conducting hourly production walks 
• Coaching operators on missed goals and opportunities 
• Updating and maintaining Gemba boards 
• Reinforcing standard operating procedures 
• Identifying and eliminating waste 
• Complete accurate shift handover reports documenting production output, downtime, completed orders, pending issues, and key performance metrics. 

Personnel & Team Leadership 

• Lead, mentor, and supervise embroidery machine operators, hoopers, trimmers, utility personnel, and packaging team members. 
• Assign daily responsibilities based on employee skill levels, machine capabilities, production demands, and order priorities. 
• Train, coach, and develop team members while supporting new employee onboarding and cross-training initiatives. 
• Monitor attendance, productivity, and overall performance to ensure departmental goals are achieved. 
• Provide real-time coaching, constructive feedback, and corrective action when necessary. 
• Foster a positive, team-oriented work environment focused on accountability, safety, and continuous improvement. 

Equipment & Material Maintenance 

• Ensure operators complete required daily maintenance activities, including machine cleaning, hook maintenance, oiling, and lint removal. 
• Troubleshoot and resolve minor machine issues such as:  
• Thread breaks 
• Needle jams 
• Software interruptions 
• Basic mechanical errors 
• Coordinate with maintenance personnel to address complex equipment repairs and minimize downtime. 
• Monitor equipment condition and communicate maintenance concerns proactively. 

Safety & Facility Compliance 

• Enforce all company safety policies and procedures to maintain a safe working environment. 
• Promote and maintain 6S workplace organization standards:  
• Sort 
• Set in Order 
• Shine 
• Standardize 
• Sustain 
• Safety 
• Maintain a clean, organized, and hazard-free production floor. 
• Respond appropriately to workplace incidents and injuries, ensuring compliance with company reporting procedures. 
• Complete and maintain all required incident documentation and corrective action reports. 

Qualifications 

• Previous leadership or supervisory experience in a manufacturing, production, or embroidery environment preferred. 
• Strong understanding of production processes, quality standards, and continuous improvement principles. 
• Ability to troubleshoot equipment issues and work effectively with maintenance teams. 
• Excellent communication, coaching, and team-building skills. 
• Strong organizational and problem-solving abilities. 
• Ability to work in a fast-paced environment while managing multiple priorities. 
• Proficiency with production tracking, reporting, and performance metrics.  

Physical Requirements 

• Ability to stand and walk for extended periods throughout the shift. 
• Ability to lift and move materials up to 50 pounds as needed. 
• Ability to work in a production environment with machinery and moderate noise levels.